If Device Status shows that the device is working correctly, the problem is probably related to sound settings, the speakers, or the cables. The device can be a sound device or a modem. Checking the volume and mute settings when troubleshooting sound The volume setting for one or more sound devices might be disabled or set too low. Both OS’s that I installed have been the with the latest service packs. In the Device Manager window, highlight and right-click Sound, video and game controllers. If the volume is muted, click the Mute button to enable sound. For all other computers, start with the next section.

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HP Pavilion dv6646us Notebook PC – Product Specifications

I am having this same problem with a DV model that I am trying to fix for a friend. If sound is missing from all or one of the speakers, or if the configuration type was changed, continue with speaker setup by clicking Next. If an audio update is not available or the audio problem persists after the update, continue on to update the audio driver using Device Manager.

For detailed information about the troubleshooting, click View detailed information. As deviant12 has suggested, the lack of sound does not appear to be malware related.


Although there is no sound, the sound icon in the d6v646us right corner of my computer screen no longer has an “x” over it. Unfortunately I spoke too soon.

Select the driver to reinstall. Do I need to go to the AV forum to resolve dv6646ys potential problem or do you think it;s something else? If the volume is muted, click the Mute button to enable sound. Thanks again for the support. I’ve noticed that tons of folks across the web are having similar problems with HP PC sound. I’m curious about 2 items: If headphones are connected and you are not using them as your main speakers, disconnect the headphones now.

It seems that youhave an onboard faulty sound chip, the only solution would be to install a PCI soundcardsomething like this If anyone has any other ideas, feel free to throw them on here. For all other computers, start with the next section. Has it resolved the identical problem for others using similar HP Pavilion laptops?

Thanks for the dv6646ks back. I tried incorrect password attempts and tried to cancel the login process but the login box kept reappearing until finally it no longer did. Clear the check boxes in the Exclusive Mode section. Connectors on the computer marked with a headset only,support output sound only and work with a standard three-pin headphone or a four-pin headphone for sound.


If the driver you want to reinstall is not listed, select The driver is not in the listand then click Next. In the Device Manager window, click Sound, video and game controllers. The high-definition audio device will detect hardware changes and the “X” character should no longer appear on the speaker icon.

HP Pavilion dvus Notebook PC – Product Specifications | HP® Customer Support

Discussion in ‘ Software ‘ started by lpeter40May 7, Will let you know what I come up with. Updating the audio driver.

Wiped the drive again, reinstalled. Click Startand then click Control Panel.

Thank you for the response. To hear soundeither plug may be used with either connector. To resolve this specific issue, download and install the latest BIOS for your particular computer model. How do you want to search for driver software. The device can be a sound device or a modem.

Dynamode audoo to be a UK brand.