I am pretty computer illiterate as you can tell. How satisfied are you with this response? There are some registry entries that the troubleshooter does not fix and those “might” be the cause. Thanks for marking this as the answer. I have the same question 5. Remove ALL power, then check cables in both ends.

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In reply to kuhlcrew’s post on September 28, When I try to read a cd, it acts like there is nothing in there. For laptops you can often clean the power and data contacts with a pencil eraser.

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Thanks so much, Chris. So it is not unusual for 1 or 2 parts to not function while the others do so properly.

Be sure to ask for specific keys involved as well as the settings. Burning at slower speeds or using the Master Format might help. Tell us about your experience with our site.

Check with your System Maker and Device maker for both possible firmware updates and the correct Registry entries for your drive. In reply to Imran Chand’s post on September 28, Run the fixit tool and check if you come across the issue. Imran Chand Replied on September 28, Did you matdhita the troubleshooter for the drive that still does not work?


There are some registry entries that the troubleshooter does not fix and those “might” be the cause. More good info here: How satisfied are you with this response? Then work your way through these – remember the drive could be bad, could have a loose cable or slight corrosion on the contacts usually for a laptop and other issues.

Bicycle – Mark Twain said it right.

Hi Manasa, Thank you for your response. I am pretty computer illiterate as you can tell. Manually try this fix if the Fixit did not work http: They can be realigned however it is usually more economical matahita replace the drive.

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You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Thanks, Rob, for all your advice Please do all the below even if you have done some before as it kj-875s often the total process which solves the issue.


This site in other languages x. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

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How satisfied are you with this reply? Thank you for your response. This thread is locked. I have a lot to work on.

DevManView – Free – an alternative to the standard Device Manager of Windows, which displays all devices and their properties in flat table, instead of tree viewer http: I ran the fix ,atshita tool, clicking on that I was trying to write something, and it said fixed but it also said that there was no writable media in my cd Forums – a lot of real expert help http: Thanks for your feedback, it helps us improve the site.